Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


Important Message

Student Access to Spring 2017 courses is January 23, 2017.


System Alert

All NCVPS systems are up and running with no reported issues.

All NCVPS Spring 2017 Courses are now offered in CANVAS and that web address is ncvps.instructure.com

NOTE: All user information has not changed. If you are new to Canvas, you should have received an email or instructions from your school with your user information. Thank you!!



Virtual Support Center

Phone: 919-480-8770
Email: helpdesk.ncvps@ncpublicschools.gov