Welcome to the NCVPS Virtual Support Center

In order to streamline support requests and to better serve you, NCVPS utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress of your request online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Please double check to make sure you are entering the correct email address.

Need a Password Reset?

Please make sure you are logging in at the NCVPS Canvas login page: http://ncvps.instructure.com and not your local district's Canvas login page. This has solved the majority of password issues. If you still cannot log in after going to http://ncvps.instructure.com, please submit a help desk ticket and provide a screenshot of the entire page, including the error.


Course Names

When submitting a request involving a course(s), please provide the full name of the course as listed in Canvas. Providing a direct link to the course in Canvas would be most helpful, but at a minimum, please provide the full name of the course. For example, English1Sec01Fall17 or OCS-Wake-APEXFRIEND-FinanceSec16Fall17 Providing the full name or link allows us provide a resolution more quickly. Thank you for your attention to this request! Have a fantastic semester!